PrestaShop Custom Checkout Fields | Custom Fields at Checkout

Prestashop Custom Checkout Fields - Overview

Are you ready to enhance your checkout process and gather essential customer information to personalize the shopping experience?

With the PrestaShop Custom Checkout Fields Module, the admin can collect vital information during checkout or order steps. This allows merchants to tailor recommendations, improve user experience, and gather important details for order processing, such as previously held licenses. Elevate your store's performance and make every customer interaction more meaningful.

Transform checkout with one click

PrestaShop custom fields offer unique benefits to the merchants. For example, the message-only field lets customers share specific messages with merchants during checkout, while checkboxes and radio buttons provide insights into customer behavior. This information, gathered by Advanced custom fields, PrestaShop can enhance the shopping experience and inform better business decisions.

PrestaShop custom Checkout fields - Product Video

One of the standout features of the Custom Fields PrestaShop is the conditional field functionality. This allows merchants to tailor the checkout experience based on customer input. For instance, if a customer selects "Yes" for a field labeled "VAT Confirmation," a corresponding field appears for them to enter their VAT number. Conversely, if they select "No," that field remains hidden.

This dynamic approach to implementing checkout fields not only streamlines the checkout process but also reduces customer confusion. Additionally, admins can create distinct sections with PrestaShop's Additional product fields and custom headings, enhancing clarity during checkout and order steps.

Custom Fields PrestaShop Module In Action

ABC Store is looking to improve customer engagement and streamline order processing. By implementing the PrestaShop Checkout Fields Module, the store admin can add custom fields during checkout.

ABC store decides to introduce a "Preferred Contact Method" field. When customers select their preference, email, or phone, the PrestaShop checkout module dynamically reveals a corresponding input field for contact details. This customization, made by PrestaShop's additional product fields, is possible through the conditional field functionality of the advanced custom fields in the PrestaShop module.

As customers provide the additional information, the ABC store gains valuable insights into communication preferences. This allows the team to tailor their marketing efforts and improve customer service.

Make registration easy and flexible

With the enhanced checkout experience, the ABC store collects essential customer data and fosters stronger relationships with its clients. This leads to more informed business decisions, ultimately driving sales growth and improving customer retention.

Case Study of Mr.A Using the FME Custom Checkout Fields Module

Consumers want a personalized shopping experience, but businesses require more in-depth information to optimize the decision-making process and more accurately fulfill orders while marketing more efficiently. 

As the owner of a successful PrestaShop selling customized lifestyle products, Mr. A wanted to be able to collect vital customer information at checkout without sacrificing speed or convenience.

But PrestaShop’s native checkout didn’t let Mr. A collect the extra information he wanted. Details such as personalization notes, desired delivery dates, customization requests, and compliance checks then had to be collected manually later on, resulting in delays, errors, and unhappy customers.

In order to resolve this, Mr. A used the PrestaShop Custom Checkout Fields Module by FME, an easy-to-use module that allows merchants to include custom checkout fields easily, as well as display them conditionally and store their data directly into orders, invoices, and customer accounts.

The Challenge

Prior to installing the module, Mr. A’s operation had a number of issues:

• Missing Customer Information
• His business needed the following inputs:
• Custom engraving text
• Gift message content
• Delivery date preferences
• Order instructions

But the standard checkout couldn’t collect this information.

The upshot was that, following purchases, Mr. A’s team had to email customers one by one, which delayed fulfillment.

As important details were logged by hand, the group often faced:

Incorrect information

Missing instructions

Miscommunication with customers

These problems resulted in returns of orders, spoiling goods, and the need for redundant support.

Poor Personalization

For customers purchasing customizable merchandise, a personalized shopping experience should be considered table stakes, but generic checkout certainly didn’t match the store’s branded experience.

No Conditional Logic

Different products require different information.

For example:

Engraving text for engraving only items.

Size verification is only applicable to customized dresses

Fragile Or Custom Items Instructions Only

Mr. A was looking for a mechanism that would automatically show the appropriate fields for the appropriate products.

The Solution: PrestaShop Custom Checkout Fields Module by FME

Mr. A selected the PrestaShop Custom Checkout Fields Module because there was enough leeway to take the tough sell out of checkout and turn it into a great data collection tool that he can configure at will.

In just minutes, he could add various field types - with the ability to select their placements, assign dependencies, and guarantee that all data went straight into orders, even without any coding.

Implementation and Key Features That Helped Mr.A

Mr. A incorporated some fields like:

• Preferred Delivery Date (Date field)
• Gift Message (Text Area)
• Special Instructions (Text field)
• Customization File Upload (Attachment)
• Engraving Text (Text field)

These fields helped to collect details before an order was placed, cutting down on back-and-forth messaging.

Flexible Field Positioning

The module enabled Mr. A to position fields, exactly where they were most relevant:

• Text engraving ahead of the payment area
• Date of delivery after shipping method
• Message to be included in the package at final checkout
• This helped better flow traffic and cause less confusion.

Variety of Field Types

With more than 10 customizable field types that included dropdown menus, radio buttons, checkboxes, attachments and yes/no options, Mr. A was able to organize data in a clean and consistent manner.

Dynamic fields based on cart items

This was one of the most significant factors for Mr. A.

He employed conditional logic to display fields based on relevance:

• Engraving options restricted to engraved products only
• Delivery date applicable to in-stock items only requiring scheduled delivery
• Size confirmation for tailored products

This got rid of the mess and kept the checkout experience cleaner and customized.

Database Storage & Easy Access

• All client feedbacks were saved automatically and appeared in the following form:
• BackOffice order details
• Customer accounts
• Invoice PDFs
• Delivery slips
• Order confirmation emails

Key Features of PrestaShop Custom Checkout Fields:

Unlock the full potential of your PrestaShop store with the below-mentioned features provided by the Custom Fields PrestaShop Module and learn how to avoid factors that can ruin any checkout experience.

• Unlimited Fields for Enhanced Flexibility: Add unlimited fields to the checkout page to gather essential customer information.
• No Limit on Custom Fields: There is no restriction on the number of custom fields you can include in your checkout process with the PrestaShop custom checkout fields.
• The supported fields include a text field, multi-select, date, text area, Yes/No, radio button, check box, a message only, and drop-down.
• Diverse Supported Field Types: Supported fields include text fields, multi-select, date, text area, Yes/No, radio button, checkbox, message-only, attachment, and drop-down options.
• Automatic Validation for Data: Ensure accurate data entry with automatic validation for all custom fields using the PrestaShop custom checkout fields.
• Set Default Values: Admins can configure default values for custom fields to streamline the checkout experience.
• Admin-Controlled Placement of Custom Fields in Checkout: The admin can easily manage field placement to enhance the checkout layout.
• Dynamic Drop-Down Menus: Add dynamic drop-down menus in checkout options to improve customer selections.
• Visibility of Fields in Admin and Customer Accounts: Fields can be displayed in both admin and customer accounts for easy reference and management.
• Make Fields Optional or Mandatory: Customize fields to be optional or mandatory based on your requirements.
• Grid View for Admin Management: View all additional fields in a grid format, simplifying admin oversight and management.
• File Attachment Support: Allow customers to attach files during checkout for more detailed submissions.

Easily create forms on CMS pages

• Non-Editable Fields: Fields can be set as non-editable after customer submission to ensure data integrity.
• Display Fields Based on Specific Products in the Cart: Show additional fields only when certain products are in the customer's cart.
• Control Field Visibility in Emails and Notifications: Enable or disable PrestaShop custom checkout fields to display in customer emails for clearer communication.
• Show Custom Fields in PDF Invoices for Clarity: Include custom fields in PDF invoices to provide comprehensive order details.
• Include Fields in Delivery Slips for Comprehensive Details: Display additional fields in delivery slips to ensure accurate delivery information.
• GDPR Compliance for PrestaShop Custom Checkout Fields: Ensure your checkout fields comply with GDPR for data protection.
• Create Conditional Fields for Tailored Customer Experiences: Implement conditional fields that adapt based on previous customer selections.
• Restrict Access to Custom Fields by Customer Groups: Control which customer groups can see specific fields to tailor the checkout experience.
• Translate Titles of Custom Fields for Global Customers: Feature the ability to translate custom field titles to accommodate international shoppers.
• Assign Fields to Categories for Targeted Customer Display: Assign fields to specific product categories, displaying them only when related products are in the cart.
• Multi-Store Compatibility for PrestaShop Additional Product Fields: The PrestaShop custom checkout fields plugin supports multi-store setups, enabling consistent use of additional fields across multiple stores.

Check the demo for more details of this PrestaShop Custom checkout fields module.