Call Back

Overview of Prestashop Call Back Module

With Call back request PrestaShop module, you can either place a short call back request form on the left or right column, or let it float at the bottom of each web page. This form displays three different fields: name, number and hours. You can put custom text on this form if required and upload the custom image.

The back office has two options which are:

Request List(s)

This section displays all the callback requests from different users in a grid with the following information:

• Customer ID and name
• Phone number
• Call requested date
• Delay in hours
• A state such as waiting, recall, canceled, processed etc.
• Custom note: This can be a note from an agent who made the call

Configuration

• Enter the email ID where notifications will be sent
• Enable/disable the module
• Enable/disable email notifications
• Set the position such as float bottom, left or right
• Upload an image to be displayed
• Enable/disable image
• Add Text to display on the call back request form
• Multi-store
• Multi-Language
• Responsive design

This module serves as a great tool to capture leads and sale your products live. You can then follow-up with these customers regularly to bring them back to your store and shop at your site.