Call Back
Prestashop 1.7 Compatible

Call Back

  • Improve customer relations
  • PrestaShop
    1.5, 1.6, 1.7.x

Call Back PrestaShop Module allows customers to leave you a call back request on a website. Leave a name, number and available time to call. Display call back request form on left/right columns or have it float at the bottom of the page. Notifications are emailed to the admin. Request when processed can be marked with statuses on the back office such as ‘Completed’, ‘Not Responding’, and ‘Recall’

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  • 2 minutes Installation

This PrestaShop module allows your website visitors to place a request that an agent call them. It allows your customers to get information about your products and services on right time when they have energy to make a buying decision. On the other hand, this plugin allows you to go out of the box and give your customers more user-friendly features so that they become your returning customers.

With Call back request PrestaShop module, you can either place a short call back request form on the left or right column, or let it float at the bottom of each web page. This form displays three different fields: name, number and hours. You can put custom text on this form if required and upload custom image.

The back office has two options which are:

  • Request List(s)

This section displays all the call back requests from different users in a grid with following information:

  • Customer ID and name
  • Phone number
  • Call requested date
  • Delay in hours
  • State such as waiting, recall, cancelled, processed etc.
  • Custom note: This can be a note from an agent who made the call


  • Enter the email ID where notifications will be sent
  • Enable/disable the module
  • Enable/disable email notifications
  • Set the position such as float bottom, left or right
  • Upload an image to be displayed
  • Enable/disable image
  • Add Text to display on the call back request form
  • Multi store
  • Multi Language
  • Responsive design

This module serves as a great tool to capture leads and sale your products live. You can then follow-up with these customers regularly to bring them back to your store and shop at your site.

Reviews & Ratings (1)

  • Great Work

    Thanks for this module so handy.
    Works without any problems.

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Call Back

Call Back